TYPE OF WORK:      Edge and Core Router Code Upgrade

IMPACT OF WORK:    Route Reconvergence, Brief loss of connectivity

DATE/TIME:   00:00 CDT - 06:00 CDT Tuesday, November 24, 2009

 

Colo4 will be upgrading the code on its routers at the provider edge on the Value Bandwidth Service, and within the core network of the Premium Bandwidth Service, as well as our Single Server Network. This work will require rolling reboots of the routers in question. Estimated downtime is no more than ten minutes per router.

 

The following routers on the Premium Network will be affected:

 

core1

core6

core7

 

This maintenance window will impact the Premium Network as well as the Value Network.

TYPE OF WORK:      Upstream Provider Software/Hardware Upgrade

IMPACT OF WORK:    Route Reconvergence

DATE/TIME:    03:00 CDT - 07:00 CDT Saturday, November 22, 2009

 

Cogent Communications, one of our two (2) upstream providers on the Value Network product, will be performing software and hardware upgrades on several of their core routers. During this window, our Cogent uplink will experience one or more brief interruptions in service while they complete their maintenance activities.

 

These interruptions are expected to last less than 20 minutes total. Our other Value Network provider, Level3, will not be affected.

 

This maintenance window only affects the Value Network product. Our Premium Network product will not be affected.